- Useful feature: Market search and period tabs help narrow a match page; the account menu separates transaction history from payment queries.
- Drawback: Featured events scroll sideways while competition lists scroll vertically, so browsing uses two directions on a phone.
- Explore the navigation · Find account help
- Mobile Money menus: MTN, AirtelTigo Money, Telecel listed in both Deposit and Withdrawal.
- Account tools: separate history, security and payment-query sections.
- Payment detail: published minimums and selected cashier forms show different amounts.
- Interface observed: 5 Oct 2026, after signing in.
- See the wallet menus · Read the register entry
Using 1xBet after signing in
1xBet’s mobile website puts sports navigation in the bottom bar and groups account tools in the profile menu. The signed-in Ghana website was reviewed and all nine screenshots were captured on 5 October 2026.
Account menu and history
The profile area groups bet history, deposits, withdrawals, transaction history and payment queries together. Personal profile and Security appear below those links, keeping account tools in one place.
Bet history, Transaction history and Payment Queries have separate entries. Use the menu to go directly to the relevant section instead of looking for account records in the sports pages.
Finding football events
Search, favourites and filters sit beside the Sports heading. Selecting Football brings up event cards and competition rows, while the fixed bottom bar keeps Sports, Casino, Bet slip, Deposit and Menu within reach.
The page uses two scrolling directions: featured cards run horizontally, while competitions continue down the page. Search and filters are useful starting points when the event you want is outside the first screen.
Inside a match page
The Galatasaray–Barcelona example places period tabs and a market search field below the event header. Market groups such as 1X2 and Double Chance organise the list into separate panels.
The period tabs and Search by market field provide alternatives to scrolling through every panel. Check the selected period alongside the market heading when reading the prices. Fixtures and odds in the images are examples captured on 5 October 2026.
Ghana register entry
The selected Gaming Commission of Ghana records observed on 15 Sept 2026 included the trade name 1XBET for Sports Betting and Online Casino, with issue date 1 Jan 2026 and recorded expiry 31 Dec 2026.
Who operates the Ghana website?
1xBet names CLICKWELL GHANA LIMITED as the owner and operator of 1xbet.com.gh. Its General Terms use the abbreviated name CLICKWELL GHANA LTD.
The site's licence numbers differ. The General Terms list GCSB22D1111D, while the footer lists Sports Betting licence GCSB26F1615T and Casino licence GCCA26S1100P. The Gaming Commission's public register lists 1XBET for Sports Betting and Online Casino, but does not display licence numbers or a legal company name, so it does not resolve that difference.
1xBet General Terms, section 2 · Operator footer · Checked .
Mobile Money: deposit and withdrawal
Deposit and Withdrawal are separate sections in the account menu. Both list MTN, AirtelTigo Money and Telecel under Mobile Payments. The payment page, cashier forms, withdrawal rules and screenshot subjects were checked on 5 October 2026.
| Wallet | Deposit minimum | Withdrawal minimum |
|---|---|---|
| MTN | 1.00 GHS | 2.00 GHS |
| AirtelTigo Money | 1.00 GHS | 2.00 GHS |
| Telecel | 1.50 GHS | 2.00 GHS |
The Ghana payment page labels these methods “No fees”, deposits “Instant” and withdrawals “15 minutes”. These are the operator’s published labels. Its withdrawal rules permit reviews, method restrictions and exceptions to payment-system charge reimbursement.
| Wallet | Deposit range | Withdrawal range / availability |
|---|---|---|
| AirtelTigo Money | 1–15,000 GHS | 1–10,000 GHS |
| Telecel | 1–15,000 GHS | Unavailable when selected |
The opened Deposit and Withdrawal forms differ from the public page: Telecel’s deposit minimum is 1 GHS, and AirtelTigo’s withdrawal minimum is 1 GHS. Selecting Telecel in the withdrawal menu returned “This payment system is not available!” during the 5 October check. Observed in the signed-in Ghana cashier on 5 October 2026; amounts and availability depend on the account, method and time of access. A menu entry alone does not establish that a method is currently available.
Mobile Money in the deposit menu
The deposit menu lists MTN, AirtelTigo Money and Telecel under Mobile Payments in the 5 October view. Electronic wallets and prepaid cards have separate sections.
The categories separate phone-wallet methods from other payment systems, making the provider list easier to scan. Promotional percentages appear beside some methods; the provider label and badge alone do not state the offer’s eligibility conditions.
Mobile Money in the withdrawal menu
The withdrawal menu also lists MTN, AirtelTigo Money and Telecel in the 5 October view, with cash and bank-transfer sections below.
Withdrawal has its own entry in the account menu, so it can be reached without retracing the deposit flow. Transaction history and Payment Queries remain separate account tools for looking up a transfer or raising a payment question.
Withdrawal and promotion conditions
1xBet’s published rules add conditions beyond the amounts shown in the cashier.
Return to the same payment details
1xBet’s rules require withdrawals to use the payment details used for deposits. Where several deposit methods were used, withdrawals must be proportional to the deposits made through each method. The rules also allow refusal of withdrawals to payment details belonging to another person.
Read the operator’s source · 7.2, clauses 5 and 7 · Checked
Restrictions on withdrawing unused deposits
Clause 7.2.3 permits refusal where stakes do not total the deposited amount at odds of at least 1.1; certain offsetting bets are excluded. Clauses 7.2.4 and 11 also restrict deposit-and-withdrawal activity without betting. These are the operator’s withdrawal restrictions, not advice to gamble to obtain a payout. For a restricted withdrawal, request the exact clause and available refund or closure options from official support.
Read the operator’s source · 7.2, clauses 3, 4 and 11 · Checked
Payment reviews, method changes and charges
The rules allow 1xBet to restrict a payment method or offer a bank transfer instead. They also allow exceptions to reimbursement of payment-system charges. Clause 7.2.10 permits extra payment verification and an account block during that review; it says some payment-system checks can take up to 180 days. The payment page’s 15-minute label must be read alongside these conditions.
Read the operator’s source · 7.2, clauses 6, 8 and 10 · Checked
Mobile Money checklist · Delayed withdrawal checklist
Account security
Where to find security controls
The Security page brings together password, security-question, two-factor-authentication and phone-linking controls. It is accessible from the account menu, below the payment and history links.
This grouping makes it straightforward to locate login and account-protection settings without searching through the payment pages.
Ghana support and complaints
Support channels and Ghana contacts
The support page groups callback, customer chat, payment queries, contacts and telephone links. Chat and phone options sit alongside a dedicated route for payment questions.
1xBet's Ghana contact page lists two customer-support numbers: 0307007809 and 0596992992. For general queries, it lists info-gh@1xbet-team.com.
Ghana contact page · Checked .
Managing a payment query
Payment Queries has Active and Inactive tabs plus a Create query control. Reach it from either the account menu or the support page.
Use this route for an initial deposit or withdrawal enquiry, with the transaction reference and a concise description ready. A formal complaint follows the written-email procedure below.
Complaint deadlines in 1xBet's rules
Section 6 requires a written complaint by email, with documents supporting the complaint. The listed general-queries address is a local contact route; the rules do not identify a separate complaints inbox.
- Submission: within 10 days of when the customer became aware, or should have become aware, of the alleged violation of their rights.
- Cyber-Live settlement claims: a separate deadline of 72 hours after the game ends.
- Response: the support team undertakes to provide a full response within 30 days of submission. The rules extend that period while the customer supplies requested additional information.
The response period concerns a complaint; it is not a withdrawal-processing time or a promise that the dispute will be resolved within that period.
Taking a complaint to Ghana's regulator
1xBet's section 6.7 says payout disputes, blocked accounts, delays and technical problems should first be raised with the bookmaker. It names the Gaming Commission of Ghana as the body to contact when a customer believes the company has breached its licence.
The Commission's own complaint guidance says a complaint can be sent by email or in writing with supporting evidence, or made using a complaint form at its premises. That guidance does not state the same licence-breach restriction, so 1xBet's wording should not be treated as the Commission's full eligibility criteria.
1xBet Dispute Resolution, section 6 · Gaming Commission FAQ · Checked .
Desktop layout: boxing
The desktop website places the sport list on the left, boxing fixtures in the centre and the bet slip on the right. The Fights list is the boxing section; the recommended cards above it concern another sport. An empty bet slip means no selections have been added.
The three-column layout keeps sports navigation, the event list and the slip visible side by side. On a phone, open the full image to read the smaller labels. The fixtures and prices shown were captured on 5 October 2026.
1xBet or Betway: what differs?
1xBet’s signed-in mobile menu separates deposits, withdrawals, transaction history and payment queries. Its football match view combines period tabs with a market-search field. Betway’s public football page uses league links and market-group tabs; its Ghana terms separately describe withdrawal review and identity checks.
The 1xBet and Betway comparison brings these dated observations together, with a direct link to each source. The relevant difference is how the website organises the task and what the published conditions say.
Questions about the mobile website
Where can I find a deposit or withdrawal record?
Open the account menu and choose Transaction history to find payment records. For enquiries or complaints about a transaction, see Ghana support and complaints.
Is this the Android or iPhone app?
This walkthrough covers the website opened in a mobile browser. The screenshots show its page layout and navigation. For native applications, the Ghana betting app guide explains how to identify an official publisher and download source.
Why does the wallet list say AirtelTigo Money?
That is the label shown alongside MTN and Telecel in the deposit and withdrawal screenshots and in the menus checked on 5 October. The tables use the operator’s wording.
Our view of the website
Market search and period tabs help narrow a match page; the account menu separates transaction history from payment queries. Those controls give specific account and navigation tasks a clear starting point.
Featured events scroll sideways while competition lists scroll vertically, so browsing uses two directions on a phone. Search and filters are more direct routes to a particular event than browsing the entire competition list. The website is most straightforward when entering through a specific task; scanning everything on a phone takes more movement between lists and panels.
The payment page’s minimums differ from the opened cashier forms, and its short timing labels sit alongside rules that permit verification and withdrawal restrictions. The practical payment comparison is therefore the selected method’s amount range together with the applicable withdrawal clauses.
No commercial partnership with 1xBet has been established for this guide. Read the affiliate disclosure.
Ghana Betting Check’s online editorial desk in Accra explains bookmaker websites using direct interface observations and attributable sources. This review brings together the signed-in mobile website, dated screenshots and the Ghana register entry. Source links accompany the relevant sections.
Continue your comparison
Compare operator records · Review method · Source updates · Gambling support